1. General Terms
- These Terms and Conditions govern the services provided by Sujala Tech Ventures.
- By purchasing or using our services, you agree to abide by these terms.
- We reserve the right to update or modify these terms at any time without prior notice.
- All services provided are subject to compliance with IT laws and regulations, including but not limited to data protection laws, intellectual property rights, and cybersecurity standards.
- Clients must not use our services for any illegal, unethical, or unauthorized activities, including hacking, spreading malware, or violating privacy regulations.
- Any misuse of our IT-enabled services may result in immediate termination of service without refund and legal action if necessary.
- Clients must adhere to all applicable GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other relevant data protection laws while using our services.
2. Payment Terms
- All payments must be made in advance before the commencement of services unless otherwise agreed.
- For international clients, a minimum of 30% of the package price must be paid upfront to confirm the service purchase.
- Any additional costs related to third-party services (e.g., hosting, software licenses) will be the responsibility of the client.
3. Cancellation and Refund Policy
- Once an order or service is confirmed, it cannot be canceled without financial consequences.
- If a client changes their mind after confirming an order or service, they will not receive any kind of refund.
- In case of any disputes, we encourage clients to contact our support team for resolution.
4. Service Guarantee and Free Trial
- Every client will receive a 7-day free service period after service completion.
- After the free service period, further service support will be provided as per the selected package.
- Clients must report any issues during the free service period to avail of necessary adjustments.
5. Client Responsibilities
- Clients must provide accurate and necessary details required for service execution.
- Any delay due to client-side inefficiencies will not be the responsibility of Sujala Tech Ventures.
- Clients are responsible for maintaining their website, data, and credentials after project handover.
- Clients must ensure that any content, data, or information provided to us does not violate copyright laws, privacy laws, or any third-party rights.
6. Limitation of Liability
- Sujala Tech Ventures will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
- We do not guarantee specific results for digital marketing or SEO due to varying market conditions and search engine algorithms.
- The company is not responsible for issues arising from third-party services, platforms, or providers.
- We are not liable for data breaches, hacking incidents, or security vulnerabilities unless they are caused by direct negligence on our part.
7. Intellectual Property Rights
- All content, designs, and code developed by Sujala Tech Ventures remain our intellectual property unless explicitly transferred to the client.
- Clients are prohibited from reselling or modifying our work without prior consent.
- We reserve the right to showcase completed projects in our portfolio unless otherwise agreed upon.
8. Data Privacy and Security
- We follow industry-standard security protocols to protect client data and project details.
- Clients must ensure that they comply with all applicable data privacy regulations when using our services.
- We will not be held liable for any data loss, corruption, or unauthorized access caused by third-party applications.
9. Termination of Service
- We reserve the right to terminate services if a client violates any terms outlined in this agreement.
- No refunds will be provided in case of service termination due to a breach of terms.
10. Governing Law
- These terms and conditions are governed by the applicable laws of Bangladesh and international business regulations.
- Any disputes will be resolved through mutual negotiation or legal proceedings in the relevant jurisdiction.
11. Contact Information
For any inquiries or concerns regarding these terms, please contact us at:
- Email: info@sujalatechventures.com / contact@sujalatechventures.com
- Phone: +880 1601-020060
- Website: www.sujalatechventures.com
By engaging with Sujala Tech Ventures, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. We strive to provide high-quality IT and digital solutions, ensuring the best possible experience for our clients. If you have any questions or require further clarification, feel free to reach out to our support team.